Complex Procurement Processes:
Time-consuming license ordering requiring specialized Microsoft expertise
Fragmented License Management:
Difficulty coordinating licenses across regions and departments
Limited Self-Service Capabilities:
Dependence on certified Microsoft administrators for basic license tasks
Integration Complexity:
Challenges connecting license management with existing UC and business systems
Operational Efficiency
Reduce licensing management overhead by eliminating multiple portal access
Accelerated Deployment
Faster license procurement and user provisioning
Enhanced Self-Service
Enable departmental license management without IT bottlenecks
Global Scalability
Consistent licensing processes across all regional operations
High Volume
Transfer a high volume of calls to Teams, Zoom, or Webex