Partner Center - Process an Order
How to Process an Order
All orders should be emailed to: orders@nuwave.com. Please ensure you submit all of the supporting executed agreements.
Note: Please provide the main points of contact (Partner and End-User) involved during this entire process.
Once submitted, you are assigned a provisioner to begin the deployment journey.
Once our provisioning team has completed your order, you are then assigned to our engineering team, who will arrange your deployment kick-off call for success.
Confirm the Customer has the Proper Licensing
If you need to order licensing, or you want additional information on how to order licenses, see the documentation down below:
Microsoft Teams Licenses
Zoom Licenses
Fill out our Service Agreement
Select the correct Service Agreement Form. If they were in POC please ensure you are selecting the same service as the POC. (See POC Documentation down below)
US Teams Service Agreement
EU Teams Service Agreement
UK Teams Service Agreement
CAD Teams Service Agreement
US Zoom Service Agreement
US Webex Calling Service Agreement
POC Materials
Proof of Concept orders are a great way to entice a customer with little to no commitment. Fill out this form if the customer wants to trial iPILOT.
US POC Agreement
EU POC Agreement
UK POC Agreement
CAD POC Agreement
Porting Guidelines & Requirements Documentation
If your orders require any DID or TF Porting, the documentation down below can help you navigate all the requirements we need in order to process your port.