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Partner Center - Process an Order

How to Process an Order

All orders should be emailed to: orders@nuwave.com. Please ensure you submit all of the supporting executed agreements.

Note: Please provide the main points of contact (Partner and End-User) involved during this entire process.

Once submitted, you are assigned a provisioner to begin the deployment journey.

Once our provisioning team has completed your order, you are then assigned to our engineering team, who will arrange your deployment kick-off call for success.

Confirm the Customer has the Proper Licensing

If you need to order licensing, or you want additional information on how to order licenses, see the documentation down below:

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Microsoft Teams Licenses

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Zoom Licenses

Fill out our Service Agreement

Select the correct Service Agreement Form. If they were in POC please ensure you are selecting the same service as the POC. (See POC Documentation down below)

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US Teams Service Agreement

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EU Teams Service Agreement

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UK Teams Service Agreement

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CAD Teams Service Agreement

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US Zoom Service Agreement

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US Webex Calling Service Agreement

POC Materials

Proof of Concept orders are a great way to entice a customer with little to no commitment. Fill out this form if the customer wants to trial iPILOT.

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US POC Agreement

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EU POC Agreement

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UK POC Agreement

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CAD POC Agreement

Porting Guidelines & Requirements Documentation

If your orders require any DID or TF Porting, the documentation down below can help you navigate all the requirements we need in order to process your port.

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Number Porting Guidelines

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DID Porting Requirements

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DID Letter of Authorization

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Toll Free Porting Requirements