How to Process an Order
All orders should be emailed to: orders@nuwave.com. Please ensure you submit all of the supporting executed agreements.
Note: Please provide the main points of contact (Partner and End-User) involved during this entire process.
Once submitted, you are assigned a provisioner to begin the deployment journey.
Once your provisioning team has completed your order, you are then assigned to our engineering team, who will arrange your deployment kick-off call for success.
Confirm the Customer has the Proper Teams Licensing
If you need to order licensing, or you want additional information on how to order Microsoft licenses, see the documentation down below:
Fill out our Service Agreement
Select the correct Service Agreement Form. If they were in POC please ensure you are selecting the same service as the POC. (See POC Documentation down below)
Need a POC?
Proof of Concept orders are a great way to entice a customer with little to no commitment. Fill out this form if the customer wants to trial iPILOT.
Fill out the iPILOT Account Creation Form
We will need an iPILOT Account Creation form in order to create the account in iPILOT.
iPILOT Account Creation Form |
Porting Guidelines & Requirements Documentation
If your orders require any DID or TF Porting, the documentation down below can help you navigate all the requirements we need in order to process your port.
Number Porting Guidelines |
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DID Porting Requirements |
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DID Letter of Authorization |
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Toll Free Porting Requirements |
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Toll Free RespOrg |
Microsoft Teams
Partner Resources for NUWAVE's Unified, Simplified, Fast Voice Calling Experience for Microsoft Teams.
Zoom Phone
Partner Resources for NUWAVE's Unified, Simplified, Fast Voice Calling Experience for Zoom Phone.