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Partner Center - Additional Resources

Additional Support & Resources

NUWAVE Communications Partner Enablement Program introduces you to your primary contacts in Sales and Technical Support as well as provides you with access to a knowledge base and Partner site for on demand support materials. All your support needs can be met through any of the methods below to ensure your success in the marketplace.

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KnowledgeBase

The Knowledge Base, contains thoroughly documented instructions and step-by-step processes on all iPILOT features and products. This resource is your go-to guide when you need to refer back to any processes or steps.

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iPILOT Training

These courses empower NUWAVE partners to carry out essential responsibilities, including effective product and service sales, customer onboarding, and collaboration within their own partner network. The topics covered include iPILOT and insights into launch processes and onboarding procedures for the primary UC solutions: Microsoft Teams, Zoom Phone, and Webex Calling.
 
Note to partners: The contacts listed on your iPILOT Account creation form are automatically enrolled in these trainings. If you would like to add additional learners, send a request to support@ipilot.io. 

Additional Support Documentation

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Customer Support Process