Zoom

How to Process an Order

All orders should be emailed to: orders@nuwave.com. Please ensure you submit all of the supporting executed agreements.

Note: Please provide the main points of contact (Partner and End-User) involved during this entire process.

Once submitted, you are assigned a provisioner to begin the deployment journey.

Once your provisioning team has completed your order, you are then assigned to our engineering team, who will arrange your deployment kick-off call for success.

Step 1

Confirm the Customer has the Proper Zoom Licensing

If you need to order licensing, or you want additional information on how to order Zoom licenses, see the documentation down below:

 

Step 2

Fill out our Service Agreement

Select the correct Service Agreement Form. If they were in POC please ensure you are selecting the same service as the POC. (See POC Documentation down below)

Zoom US Service Agreement

Need a POC?

Proof of Concept orders are a great way to entice a customer with little to no commitment. Fill out this form if the customer wants to trial iPILOT.

NUWAVE US POC Agreement

Porting Guidelines & Requirements Documentation

Porting Guidelines & Requirements Documentation

If your orders require any DID or TF Porting, the documentation down below can help you navigate all the requirements we need in order to process your port.

 
Number Porting Guidelines

Number Porting Guidelines PDF

 
DID Porting Requirements

DID Porting Requirement PDF

 
DID Letter of Authorization

LOA PDF

 
Toll Free Porting Requirements

TF Porting Requirements PDF

 
Toll Free RespOrg

Toll Free RespOrg PDF

Partner Resource for Different Products:

Microsoft Teams

Microsoft Teams

Partner Resources for NUWAVE's Unified, Simplified, Fast Voice Calling Experience for Microsoft Teams.

Zoom Phone

Zoom Phone

Partner Resources for NUWAVE's Unified, Simplified, Fast Voice Calling Experience for Zoom Phone.